Coordinated Entry Training: Part 2nd

Life Lens Simulation and Motivational Interviewing (OARS Method) Training for Outreach Professionals in New Jersey and Nationwide.

Part Two of Pringle's Coordinated Entry Training goes deeper into the engagement skills that create real change for individuals experiencing homelessness. Building directly on the foundation established in Part One, this training focuses on three transformative areas that develop staff capacity and directly remove barriers in the client experience. If your team is ready to elevate their practice from transactional to truly transformational, this is your next and most important step forward.

Developed and delivered by Dr. Theresa Pringle H.C., Part Two operates on the principle that has guided Pringle's Training Services from day one: Make It Make Sense. CHANGE THE MINDSET. CHANGE THE OUTCOME. The three key areas covered in this training are the Life Lens experience, the Motivational Interviewing foundation, and the application of the OARS method through interactive and real-time simulation.

What This Training Is About

This training opens with the Life Lens module, a fully interactive and real-time simulation experience unlike any traditional training approach. The Life Lens places staff in the lived experience of individuals navigating homelessness, creating powerful and lasting shifts in perspective and empathy. Participants then transition into a deep and practical introduction to Motivational Interviewing, an evidence-based communication approach proven to support meaningful individual change. The third component equips participants to actively implement Motivational Interviewing using the OARS method through guided simulation and real-time practice. Together, these three areas fundamentally transform how your team engages with individuals, builds trust, and removes real barriers to participation and housing stability.

What You Will Learn

Life Lens: how to experience the daily realities of individuals experiencing homelessness through interactive simulation
Why perspective-taking is a critical and trainable skill that directly improves staff engagement outcomes
What Motivational Interviewing is, where it comes from, and why it produces measurable results in outreach settings
The four components of the OARS method: Open Questions, Affirmations, Reflective Listening, and Summaries
How to implement the OARS method in real outreach encounters, intake sessions, and coordinated entry assessments
How to use Motivational Interviewing to support individuals through resistance, ambivalence, and lasting personal change

Key Outcomes and Takeaways

Participants leave equipped to use the OARS method consistently and skillfully in every client interaction. Staff will approach outreach with measurably greater empathy, cultural awareness, and professional effectiveness. Your organization will see stronger engagement rates, reduced drop-off, and deeper relationships with individuals experiencing homelessness. Every participant receives a certificate of completion from Pringle's Training Services upon finishing this critical training session.

Session Format and Availability

Available as a 90-minute workshop, half-day session, or multi-session series. Strongly recommended as a paired series with Coordinated Entry Assessment Training Part One. Offered in person in Newark, NJ, and virtually statewide, nationwide, and internationally.

Who Should Attend

Outreach professionals, case managers, frontline staff, housing navigators, and coordinated entry team members. Community organization directors, supervisors, and program leads coaching frontline staff should attend this session. Organizations committed to reducing homelessness through strengthened staff engagement and evidence-based practice will find this training essential.

Phone: (973) 996-8212

Email: pringlestrainingservices.pro@gmail.com

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